Communication Skills Training

Communication Skills Training - An Overview 

Poor communication contributes to nearly 70% of workplace conflicts and misunderstandings. If you have ever struggled to get your point across, felt unheard during meetings, or faced friction in team collaborations, it's time to sharpen your communication style.

Our communication skills training is the perfect program for you to begin with. You’ll explore real-life workplace scenarios and communicate with clarity, confidence, and purpose. From mastering active listening to handling conflicts without escalating tension, each module is packed with tools you can apply immediately. Ready to transform how you interact with colleagues, clients, and team members? Enroll now.

Course Curriculum

This communication skills training includes interactive lessons that develop soft skills for success in any field. We use practical exercises to provide you with real-world experience in managing different communication challenges. See the comprehensive course curriculum below:

Unit 1: Understanding Communication Barriers

Identify what stops effective communication in its tracks. Learn to recognize physical, emotional, and cultural barriers that prevent messages from being understood correctly. Discover practical strategies to overcome these obstacles in workplace settings.

Unit 2: Developing Active Listening Skills

Turn the way you listen to others around by learning to master the skill of active listening. This unit provides strategies for concentrated listening, interpreting non-verbal communications, formulating clear questions, and giving feedback that demonstrates you get what others are really saying.

Unit 3: Mastering Verbal and Non-Verbal Communication

Discover how your words, tone, and body language work together to create clear messages. Learn how to align these elements for maximum impact and adjust your communication style for different situations. Understand how to make sure that your non-verbal cues complement instead of undermining your words.

Unit 4: Building Assertiveness Skills

Learn the powerful difference between passive, aggressive, and assertive communication styles. This unit provides practical techniques for expressing your needs and opinions confidently while still respecting others, setting boundaries effectively, and saying "no" when necessary.

Unit 5: Resolving Conflicts Constructively

Turn disagreements into chances for growth and understanding. You'll become a master of proven conflict resolution skills, learn to diffuse heated situations, achieve win-win solutions, and keep relationships intact even during difficult conversations.

Unit 6: Communicating in Teams and Groups

Explore the complex dynamics of group communication with confidence. This unit covers facilitating productive meetings, encouraging participation from all team members, building consensus, and ensuring everyone's voice is heard in collaborative settings.

Unit 7: Digital Communication Etiquette

Excel in today's digital workplace by mastering online communication tools. You'll learn best practices for emails, video calls, messaging platforms, and social media to ensure your digital communication is clear, professional, and appropriate across all channels.

Benefits of the Course

A comprehensive communication skills training does more than teach conversation techniques. It transforms how you connect with others personally and professionally. Get certified to experience these benefits: 

Build Stronger Relationships

Effective communication forms the foundation of all successful relationships. With this training, you'll develop the ability to express yourself clearly, listen empathetically, and resolve misunderstandings before they escalate into conflicts. 

Advance Your Career Prospects

A study by MIT researcher Jackson Lu found that employees who received nine weeks of debate training had a 12% higher likelihood of obtaining leadership roles compared to a control group, highlighting the impact of assertive communication skills on career advancement. ​Employers consistently rank communication skills among the most desirable qualities in job candidates and employees. With improved communication skills, you'll become more valuable in your current role, opening doors to various opportunities across industries.

Boost Your Confidence

Knowing how to express yourself clearly and handle difficult conversations reduces anxiety and increases self-assurance. This training gives you practical tools to communicate effectively in challenging situations. This way, you will present your ideas convincingly and handle criticism constructively.

Improve Team Productivity

Clear communication eliminates confusion, reduces errors, and prevents misunderstandings. When you know how to communicate efficiently, you'll help your team collaborate more effectively, complete projects faster, and achieve better results with less frustration.

Enhance Leadership Abilities

Teams with strong communication practices are 50% more likely to be high-performing, leading to increased productivity and better results. Good leaders know how to communicate clearly. This course helps you learn how to motivate your team, give helpful feedback, delegate tasks the right way, and get everyone on the same page. Perfect for current and future managers who want to lead with confidence.

Why Choose LearnTastic as Your Communication Skills Training Provider?

At LearnTastic, we offer engaging, expert-led courses to empower your interpersonal abilities and boost your career potential. We are one of the most trusted platforms for regulatory-approved online training and certification, including communication skills training. Here's what makes us stand out:

Continuing Education Credits

Earn 0.20 CE credits as you learn to meet your professional development requirements while developing essential skills for workplace success.

Nationally Recognized Certification

Our communication training is accredited by the International Accreditors for Continuing Education and Training (IACET). It is accepted by 98% of employers across the U.S., which adds immediate value to your resume and professional credentials.

Research-Based Methodologies

The course is based on up-to-date research in communication and workplace behavior. You’ll learn practical techniques that are tested and effective in real-world settings.

Interactive Learning Experience

Forget boring lectures! Our course includes role-playing scenarios, interactive exercises, and practical challenges that make learning engaging and effective.

Expert-Curated Content

Developed by industry specialists with decades of experience, our training provides proven strategies that have helped thousands improve their professional relationships.

Self-Paced & Mobile-Friendly

Access the course anytime, from any device. No need to adjust your routine. Move through the lessons at your own pace, whether you're on a lunch break or commuting.

Instant Certificate

Finish the course and receive your digital certificate right away. No delays, no extra steps.

Who Should Enroll for Communication Skills Training

Our online communication skills training is ideal for professionals in all fields who want to improve their interpersonal effectiveness, including:

• Team leaders and managers

• Customer service representatives

• Healthcare professionals

• Sales and marketing staff

• Human resources personnel

• Teachers and educational administrators

• Administrative assistants

• IT professionals and technical specialists

• New graduates entering the workforce

• Anyone seeking to improve their professional relationships

Regulatory Boards

Our communication skills training is accredited by the IACET.  It meets top standards for quality learning. Our course is also recognized by over 100 boards, which makes it a good choice for career growth across industries.